Capella University Reviews of Master's in Psychology

I am a current student working on my MA in Psychology through Capella University. Not gonna lie, my experience with this school has been sub-par. I would like to point out however, that my enrollment counselor, Pete was amazing through the enrollment process. But that's where the good experience stopped. First, they enrolled me in the wrong program, took them 2 weeks to get that corrected and so I was basically paying for tuition even though I did not have access to classes. Second, I am currently... Read More in my third course and registering for classes has been a nightmare- for some reason it never goes smoothly and there have been numerous "holds" on my account which were explained to me as "system errors". Yes they apologized for this, but apologies only go so far when it's a continuous problem. SO finally enrolled in my third class and here I am waiting on my tuition reimbursement. I was told this disbursement would occur in the third week of April...well its now May 6th and I have yet to receive it. My tuition comes out of my disbursement so of course I have been getting calls letting me know that my tuition is over due. NO KIDDING, SO IS MY DISBURSEMENT. I called the financial aid department today wondering where my reimbursement was and after a 20 minute hold complete with the worst hold music I've ever heard...the lady comes on and tells me...wait for it... its a system error and it should have been disbursed 2 weeks ago and she is very sorry. SHOCKING! *eye roll. So now I am getting harassing phone calls regarding my late tuition payment when it's not my fault...said financial aid, and remember, the phone calls are all recorded so I invite them to listen to them. UGH this will be my last class with Capella due to their serious lack of customer service, neglect for their students and failure to relay important information. I thank God I am on top of my stuff because other wise I would be enrolled in the wrong program, with access to no classes, and no financial aid. DONE DONE DONE. Also, id like to note that I currently work at a university on-campus as a financial aid representative. Their job is not that hard I promise, I do it every single day. How a university can conduct themselves this way and still be allowed to serve students is beyond me. Bottom line, find another school!

I wish I could give 5 stars. But I can't. If Capella would fix a few things, it'd be great, but the "left hand doesn't know what the right hand is doing" there. Questions are given the run-around. Academically, most of the assignments are def. challenging, and I already have a masters, so I know a bit about graduate level work at a solid, well-known "brick and mortar" university. Work is not as relevant to my field, as I'd like. Some feel like impossible hurdles without knowing exactly what the prof.... Read More wants. I had one EXCELLENT tutor to help with one math-related class, but the rest have been pretty useless with the most basic questions re: what the prof. wants. My biggest complaint is the many technical issues that caused delays. I should be done by now, which would have saved me money, but I'm not done due to tech. issues and delays hearing back with coursework questions that really slowed me down. If these problems get fixed and I can actually finish my last few classes in a timely fashion, I'd come back and give at least 4 stars. It has been frustrating.

I was a little hesitant when it came to registering with Capella, but after completing my degree, I can say I was not only challenged, but wholly satisfied with my experience. I graduated last week, and am in a career where I am now making about 10% more annually than prior to having my graduate degree. The online learning takes a lot of discipline, particularly if you are working full-time as I was, but every moment was worth it, though a challenge at times. I found this experience much richer in... Read More terms of learning opportunities and overall satisfaction as opposed to my undergrad degree, which I completed in a traditional brick-and-mortar university. I would recommend this school to anyone looking to further their knowledge, skills, and abilities.

I have to admit I was a bit wary about originally applying to this school; however, I've had a great experience. Yes, some professors are a bit challenging to get in touch with, as I recently experienced this past quarter, but I was able to go through academic advising and then to learner services to have the matter dealt with. Most of the professors, though, are very eager to help and stay in touch on a weekly, if not more frequent basis. This is not a brick and mortar school where you will have... Read More people chase you down if you do not turn in assignments, you need to make sure to maintain your own schedule and calendar so that you are able to meet deadlines. I have found that if you have an emergency, most are willing to give you extensions. Unfortunately, the deadline at the end of the quarter is pretty set, so unless you have a catastrophe, you won't find much sympathy. The amount of work I've done has been similar to what you would find in a regular, non-online school. The level of academic writing ability that I've seen in the rest of the students has varied significantly. Yes, this is a for-profit school, but it's tuition prices are comparable to most other schools. Have you seen the tuition rates lately?! But, I would not let the economic status of the school fool you. Capella is extremely academic and will push you to learn more than you ever thought you could, as long as you make an effort.

This is the worst school ever, nothing for their online course ever worked and it was the worst year of school ever for me. I dropped out of this school after 3 classes and they are saying I owe them over 4000 dollars for a class that I did not ever take with them now. I would never advise anyone to do anything with this sorry excuse for a school. It is basically a school in a box that has terrible student customer service and the staff is never helpful and yes I might sound a little disgruntled... Read More and yes I am.

This school is horrible. For my first class I did not buy the book. But still managed a passing grade. This is because they do not pride themselves on academics but on money. A passing student is a paying one. I decided I was going to take a different route after my first class and participates do twice in my next courses. I honestly did not take the two courses. I asked for weeks to be dropped. When I finally was dropped I was billed for almost 5k. For courses I DID NOT TAKE! This school is crap.... Read More I tried to work a payment plan. They would not accept what I was able to pay. The reason I'm in school is to get a better job once I graduate. As of right now i am not making very good money. I get by and that is it. So they sent me into collections. Ruining my credit and now I can't even get a loan to fix the issue. Go to this school if you want to hand them 25k for your degree. You won't learn anything. If Capella worked with me on my budget I wouldn't complain. But they were insistent that I pay 250 a month until the classes which I did not take were paid for. Good luck to those who go here who are in financial stress.

I found the psychology coursework to be intellectually challenging and stimulating. The professors were helpful - providing feedback, assistance, compelling discourse and thought-provoking dialog with me and my fellow coursemates. During the 4 years it took me to achieve the MS, I experienced two family deaths which caused me to drop and re-take several of the courses required for the degree. In both situations, the Psychology department advisors helped me appeal and re-establish academic standing,... Read More and the profs were accommodating in terms of coursework due dates. In spite of having to re-take 3 courses, I graduated with a 3.2 GPA. It's important to know what you want out of the degree program and to make your decision with eyes wide open regarding the commitment, both monetary and time-based, to graduate from a fully online degree program. Regarding the question of how the degree prepared me for a career: I was unable to gain traction with this psychology degree as I live outside of the US. However, I feel that it added significant value to me as a person. Good Luck!

Only go to this college if getting lied to and getting messed over is what you truly want! I spent a semester at this college (online) and it is so UNORGANIZED, well the I/O Psychology courses were for my friends and I to follow! When I first signed up to attend this college I was told that the program was accredited, and after I began classes I learned that the accreditation was non existent with the American Psychological Association. Then after I left that college, I learned that they charged... Read More me over 2, 000 for no reason, and tried to tell me that it was because I withdrew! The funny thing is that the Department of Veteran Affairs paid my college, and I had financial aid as well, so how would I have a balance if all my fees were paid for? Just make sure that this is what you really want to do before you do it, and don't take what those smooth talking counselors tell you because they have been lied to and continue to lie to prospective students! Everything about the college looks and sounds very professional, but do your homework and ensure if you are doing this for your job; ensure that your job will accept the program that you are going to get your degree in. Just because the school is accredited doesn't mean that the program you are getting your degree in is accredited!

Capella is a wonderful school! It was for me. I went to school online and the instructors were wonderful! If I had a problem they would email me right away or call me at home. They were understanding and I never had a problem receiving my grades. When I started the psychology program I was told upfront that I would have to maintain a 3.0 average and I did not find anything strange about this at alll. It made me stay at the top of my game. I received my degree in the mail last week and I am so proud.... Read More I am thinking very hard to see if I can get in the doctorate program and I am not a young student. Hurrah for Capella!!!

I am a smart person and a 3.5 student, and I just dropped out of Capella. Why? The coursework is absolutely boring and seems to be more focused on teaching what was going on in psychology in the early part of the 20th century than on teaching anyone skills that will help them become a good counselor.

The second two classes I took seemed to be a rehashing of the first two, with boring content, vague assignments that left you scratching your head as to what the deliverable was supposed to be, professors... Read More who are pretty absentee when it comes to offering detailed instructions, and some assignments that bordered on being silly.,/p>

In addition, their computer system has major issues, does not work in all browers, goes down quite a bit. Also their financial aid department refers you to course counselors when you ask about grants and scholarships. HUH??? Save your money and your time! Go to another university if at all possible.